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Privacy Policy

Privacy Policy

Declaration of consent to the Privacy Policy

The protection of personal data and the protection of the personal and financial information of our customers is particularly important to us. Therefore, we process your information exclusively based on applicable legislation, specifically the General Regulation 2016/670 (better known as GDPR), the Personal Data Protection Act (PDPA), and the Electronic Commerce Act (ZET). Please review this declaration, in which we inform you about the most important aspects of the processing of your data by (hereinafter, We or the Company). In this declaration, we inform you about the most important aspects of the processing of your data on our website. With it, we also inform you about the terms and legal grounds for collecting, processing, storing, using, destroying, and protecting your personal information, unless you give us your explicit consent to do so.
What happens to your data after you contact us?

When you write to us via the form on our website or send us an email, we store your data for the period necessary to process your request, as well as to answer your follow-up questions. We will not share this information with third parties without your express consent!
Storage of your data

Please note that in order to facilitate the ordering and purchasing process, as well as the subsequent execution of the contract with you, we store your IP address, as well as your name, address, email address and details of the payment method you use, such as your credit card number.

We need the data you provide to fulfill our pre-contractual or contractual obligations towards you. We do not provide this data to third parties, except for

– The payment service provider processing the payment

– the courier company with which we deliver the purchase to you,

– our accountant

In the event of an incomplete order, we retain the data entered for 30 days and reserve the right to periodically inform you about its status and your options as a result. In the event of a completed order and a contract executed by us based on Art. 6, para. 1, letters (a) and (b) of the GDPR, we store all data on the legal relationship until the expiration of the 10 years provided for in Art. 12 of the Accountancy Act (ACA).


Newsletter

You can subscribe to our newsletter by filling out the form on our website. For this purpose, we need your email address and your consent to send you the relevant messages.
After you register for our newsletter/mailing list, we will send you a confirmation message with a link to confirm your registration.
You can unsubscribe from our newsletter at any time. Please send your cancellation to the following email address: qkitecharshafi@gmail.com or use the “unsubscribe” button. We will immediately delete your data in connection with sending our newsletter.

Your rights

You have the right to access your data that we process, as well as the right to rectification, erasure (“right to be forgotten”), restriction of processing, data portability, withdrawal of consent and objection.

If you believe that our processing of your data violates the provisions on personal data protection or if you believe that your rights under these provisions have been violated in any way, you can contact the competent administrative authority. In Bulgaria, this is the Commission for Personal Data Protection.
Contact us in one of the following ways:

Contact details: village Chepintsi, ul. Manastirska 12, 1554 Veselin Ronchev-69 OOD, +359888705623

We use “Cookies”

Cookies

Our website uses so-called “cookies”. These are small text files that are loaded into your browser and stored on your end device. They are harmless.
We use them to keep our website user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit our website.

Please click on the titles of the individual cookie categories to learn more and change your default settings. Please also note that some of the cookies are “strictly necessary”. This means that by loading our site in your browser, you have already accepted them, because they are necessary for the functionality of our platform and cannot be turned off in our system.

Specifically, the cookies used on our site are

1.    CSRF Token – obliges your browser to process cookies;
2.    Session ID – ensures that any information you provide or accept is remembered by our website. Without this cookie, our site will treat you as a “new” visitor each time you log in. It does not identify you personally and is not linked to any other information.

We want you to know that we use cookies on the basis of Art. 4a of the Electronic Commerce Act (ECA) and Art. 6, para. 1, letter (f) of the GDPR.

If you do not agree to this, you can refuse storage by setting your browser to inform you when a site wants to save cookies on your device, and you can accept them or not.

Please note that disabling cookies in your browser may limit the functionality of our site for you.

To be fully transparent, we also inform you about the optional cookies we use, namely

Google Analytics - this is also a performance cookie provided by Google. With it, we analyze your internet traffic, and the data we use for this is anonymized by Google. We want you to know that Google complies with this service of theirs 100% with the GDPR, and we have a personal data processing contract with them; 
AddThis Social Sharing - this is a functionality cookie that tells us what content from our site you share on the social networks you use. 
Remember me - this is also a functionality cookie that remembers your logged-in status.

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